We want your first visit at ProSport to be a great experience and as smooth as possible.
Please arrive 10 -15 minutes before your scheduled initial evaluation appointment.
What To Bring:
If you speak a language other than English, please bring a translator with you. Many of our clinics have team members who speak additional languages who can make your visit smoother. Please inform our clinic prior to arrival if you require language assistance.
What to Wear:
During your visit with the therapist, we ask that you to dress in comfortable, loose clothing, ideally shorts/pants (non-jeans) and a t-shirt. Clothing that does not restrict movement and that allows visualization of the problem area is recommended. Sturdy shoes are also recommended- flip flops, slippers or heels should be avoided.
What Happens When I see the Physical Therapist?
Your therapist will work closely with you to improve your ability to move, improve your ability to communicate, reduce or manage pain, restore function, improve performance and/or prevent disability. During this initial evaluation, the therapist will examine you, discuss findings in detail and provide a mutually agreed upon treatment plan to achieve your goals. The treatment plan includes the anticipated length of treatment and recommended interventions that will be most beneficial- these may include a variety of hands-on techniques, education, modalities, and activity-based interventions.
Q. Do I need a prescription/referral from a doctor to come in?
A. As of January 1, 2014, physical therapists in California can treat patients directly without a physician's prescription for up to 12 visits over 45 calendar days. Some insurance programs have been slow to adopt this change, however. To be sure, contact your insurance provider or call our front desk at 949.250.1112.
Q. What insurance plans do you accept?
A. We accept almost all PPO plans, Workers' Compensation, and Medicare. Please contact our office to see if your specific plan is covered.
Q. What do I need to bring to my initial visit?
A. Please bring your insurance card, identification, referral/prescription if available, and your completed paperwork which can be found above on our website or emailed/faxed to you when scheduling your evaluation.
Q. What should I wear to physical therapy?
A. We recommend that patients wear loose-fitting or athletic-type clothing that allows skin access to the body part being treated. Tennis or walking shoes are preferred.
Q. How long will my appointment last?
A. Most appointments take anywhere from 60-90 minutes. If you are limited on time, please inform your therapist when you arrive and we can modify your treatment/exercise program to accommodate your needs.
Q. Will I work with my therapist the entire time?
A. All manual therapy will be performed by your physical therapist. We also have physical therapy aides who are extensively trained to assist with patients' exercise programs. Those programs are created by your physical therapist specific to your needs/goals.
Q. Is there a cancellation policy?
A. Yes, there is a 24-hour cancellation/no-show policy with a $40 charge.
Did You Know?
The Physical Therapy Board of California licenses and regulates your Physical Therapist and Physical Therapist Assistant.