My daughter, Madelyn, blew out her ACL and damaged her meniscus during a soccer game on September 9th. After getting into the ortho surgeon and having an MRI confirmation of the expected diagnoses, the ortho surgeon suggested that she go to pre-op PT as well as post-op. Knowing some about the business that you have created over the years, I knew I wanted to try to get her in to be seen at the West Salem location and I called and was able to get her into see Rachel yesterday morning. I want to let you know how amazing the first visit was. Rachel is so knowledgeable and honest and she was very frank with Maddie regarding the road ahead and what to expect while also understanding and acknowledging that she is an athlete and still wants to FEEL like an athlete despite her current limitations. She gave her some workouts to do at home and I feel like Maddie left with more hope on the recovery process and the team that is in place.
I want to say thank you. The blood, sweat, and tears that you have both put into the business over the years is evident by the quality of the facility and staff and I really appreciate the impact that you made to the operation as business owners as well as the office management role and Mike being a practitioner. It is evident that your standards are still held in high regard and that they are maintaining the excellence that you put in place and I’m very thankful that I can take my kiddo there to get the care that she needs to get back on the field after she recovers.